Digest summaries
Digest settings control scheduled summaries.
| Control | Meaning |
|---|---|
| Digest frequency | No digest disables scheduled summaries. Daily sends one project summary each day. Weekly sends one summary for the week. |
| Digest send hour | The local hour when digest emails may send. Pick a time when the recipient normally reviews project health. |
| Email schedule time zone | The time zone used for digest hour and quiet hours. This matters for distributed teams because 9 AM depends on the selected zone. |
Weekly digests are evaluated on Monday in the selected time zone.
Delivery limits
Delivery settings control immediate mail.
| Control | Meaning |
|---|---|
| Hourly immediate email limit | Maximum immediate emails per notification type each hour. Use this to prevent a noisy project from flooding one inbox. 0 blocks immediate emails. |
| Quiet hours | Pause immediate emails between the selected local hours. Use this for overnight or focus-time suppression. |
Quiet hours do not suppress digest emails; digests use their own schedule. If someone still gets a digest during quiet hours, check the digest send hour instead of the quiet-hours fields.
Verify
Test digests and immediate mail separately.
- For immediate mail, enable one error triage or workflow alert, set the hourly cap above
0, make sure the current time is outside quiet hours, then trigger that exact alert. - For daily or weekly digests, confirm the digest frequency, send hour, and time zone, then wait for the next scheduled digest window with Sidekiq running.
- Check the user's inbox and spam folder, then check Rails and worker logs for Action Mailer delivery around the expected time.
Troubleshooting
Caps and schedules explain most surprises.
| Symptom | What to check |
|---|---|
| No immediate email arrives | Hourly limit may be 0, the user may be inside quiet hours, or the triggering alert path may be disabled. |
| Digest does not arrive | Digest frequency may be No digest, the send hour may not have arrived in the selected time zone, or the worker may not be running. |
| Email arrives during quiet hours | Quiet hours only pause immediate mail. Check digest schedule separately. |
| Only some notification types arrive | Hourly limits apply per notification type, so one noisy path can be capped while another still sends. |
Use notification setup requirements when the schedule looks right but delivery still fails.